Customer Testimonials

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Google Apr 12, 2021

These guys did an amazing helping me get my car! Definitely recommend. Make sure to ask for Joel Z and Rene.

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Google Apr 11, 2021

April 10th was one of the most outstanding and amazing, easygoing time I have had in a while when it came to purchasing a vehicle. Jordi was a BIG help, amazing at explaining every detail. The process was easy and I couldn’t have asked for more of a team effort to get me the vehicle I wanted and definitely deserves for myself. Thank you Jordi

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Facebook Apr 9, 2021

Instant feedback from courteous staff and service is prompt.

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Google Apr 8, 2021

Absolutely awesome experience at Brickell Mazda today and outstanding customer service by Jordi Alvarez. A true gentleman. Super knowledgeable, explained everything and patiently worked with me over a month so I can get the exact car I was looking for and for the price I wanted to pay. A+++. Highly recommend!!!

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Facebook Apr 7, 2021

The Brickell Mazda staff was very patient with my family as well as very courteous .The final agreement was very fair. Speaking on behalf of my family, the Brickell Mazda experience was very enjoyable. Mark Ghezzi

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Facebook Apr 7, 2021

siempre. Aimee es super especial. Que niña mas amable y servicial.

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Facebook Apr 6, 2021

The customer service and attention.

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Google Apr 5, 2021

Great service!!! Jordi Álvarez was my sale specialist and the attention and service was great. I totally recommend this Dealer.

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Google Apr 3, 2021

Had a great time at Brickell Mazda! My salesman, Jordi Alvarez Estrada, super helpful and kind, not pushy at all. He was super friendly and did a great job accommodating our needs. Great service!

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Google Apr 1, 2021

Por segundo año consecutivo compro carro en mazda de Brickell! Fiorela es la encargada que llevar cada uno de mis caprichos y hacerlos realidad, su servicio y atención son impecables . Me gusta mucho la forma en cómo te demuestran que no eres un cliente más, te hacen sentir parte de la marca en todos los sentidos !

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Google Mar 31, 2021

Jordi Estrada was amazing and helped me find the best car for me. Amazing customer service I highly recommend going to brickell Mazda in doral to get a car and look for Jordi Estrada.

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Google Mar 27, 2021

I was assisted Jordi Alvarez and he was extremely friendly, attentive, and helpful during the buying process. I appreciated the willingness to accommodate my needs and the lovely new dealership space (the remodeling is amazing). My boyfriend bought his Mazda from here as well and we're both extremely satisfied!

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Google Mar 27, 2021

Jordi was a lot of help and great!

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Facebook Mar 26, 2021

Su atención y servicio son 5 estrellas

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Google Mar 26, 2021

Excellent

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Google Mar 25, 2021

Finding a car dealership can be stressful. But Brickel Mazda Jordi is the best sales person that I meet a long time, professionally. The sales executive, was excellent and very diligent during the car purchase process. He answered all my questions patiently, and provided me a pleasant experience. Thank you Jordi

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Google Mar 24, 2021

Jordi gives Best service !

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Google Mar 24, 2021

Súper complacida con el servicio!!!! Calidad de primera. Gracias a Cesar por todo su servicio, mucha paciencia para con sus clientes.

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Google Mar 24, 2021

Thanks to Cesar Núñez that helped me get an amazing deal on the 2021 Mazda CX-5

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Google Mar 22, 2021

Jordi is an awesome sales man helped me with finding me the right car no hassle, extremely friendly.

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Google Mar 21, 2021

What a service men! Ask for Jordi 👍💯 he got you

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Google Mar 21, 2021

Ask for Jordi, he is the best! He is amazing and makes the process really smooth. He goes above and beyond for his customers and tries to help as much as possible. Great service, he shows and allows you to practice the features on your dream car.

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Google Mar 18, 2021

Fui a Mazda Brickell con las expectativas de volver varias veces y comenzar el arduo proceso de comprar un carro, pero gracias a que me atendió Jordi Álvarez, fantásticamente por cierto , pude salir del dealer el mismo día al precio que quería. Quería decir que es un vendedor muy profesional y detallista , 100% recomendable !

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Google Mar 17, 2021

Jordi was great 👍🏾

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Google Mar 16, 2021

Over the weekend I had a wonderful experience with this dealership. I drove almost 6 hours to look at a specific used vehicle on the lot. I was met by a sales man, Jordi, in the lot. It was very nice as he wasn’t pushy and was very down to earth to talk with. I was able to thoroughly go over the vehicle I was looking at as much as I wanted/needed. I received a fair trade in for my old vehicle and Gilberto in finance worked some magic and got every thing to my liking. I’m absolutely ...

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Google Mar 16, 2021

Fiorella Castillo is truly one of the best people me and wife have had the pleasure of coming in contact with. This is now our second car with her and in both experience she been extremely honest and straightforward with everything!!! I ask a million questions and she has always answered them all truthfully and with a smile . She has gone out her way to help us when our credit was so bad that almost no bank would give us a loan. When you come to brickell mazda ask for her I promise you can't go wrong choosing her .

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Google Mar 15, 2021

hoy compramos un nissan 370z negro... excellente servicio y rapido el financista rene muy atento.. nuestro vendedor jordi alvarez excelente servicio, buen trato quejas ninguna

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Google Mar 14, 2021

(Translated by Google) Excellent remodeling (Original) Excelente la remodelación

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Google Mar 14, 2021

Excelente agencia, excelente atención. Fiorella Castillo la mejor atendiendo al cliente y buscando la mejor opción para tus necesidades exonomicas y de gusto. Fiorella es super amable y sabe perfectamente su trabajo!

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Google Mar 14, 2021

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Google Mar 13, 2021

Great car purchasing experience! Awesome customer service, attention to detail, knowledgeable, courteous and polite sales person.

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Facebook Mar 13, 2021

Fausto and the entire team were amazing from start to finish!

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Facebook Mar 10, 2021

Customer service , friendly, fast service

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Facebook Mar 9, 2021

I have been to several Dealer Service centers I have never ever received this level of service. Luis was great and I will never take my MX-5 RF to any other dealer other than Brickell Motors. The entire staff was wonderful from the moment I pulled into their garage to the moment I drove away. They have large comfortable waiting room and they practice responsible social distancing. Keep up the great work guys and ladies.

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Google Mar 9, 2021

Super recomendado,y mucho más recomendado el vendedor cesar 👌 excelente trato, excelente profesional, y excelente persona ,sali muy complacida y muy feliz con mi carro y mucho más, por la amabilidad y las ganas de q salgas de ahi feliz , y las ganas de ayudar a las personas, si van en busca de su auto ,sin pensarlo pregunten por el,cesar ,muchas gracias

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Facebook Mar 7, 2021

Aimee was amazing. She was the one that showed us the cars. Very patient and answered all of our questions. Great personality, always a genuine e smile on her face. Very friendly employees.

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Facebook Mar 7, 2021

Excellent attention. Daniel Chang is a good salesperson and we had excellent communication. Thanks for everything.

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Google Mar 7, 2021

Jordi was very helpful and courteous, and he made the sales process very smooth.

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Google Mar 6, 2021

Ask for Fausto Guzman, he is the best! He is amazing and makes the process really smooth. He goes above and beyond for his customers and tries to help as much as possible. I really enjoyed my experience at Brickell Mazda! Looking forward to working with him again.

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Google Mar 6, 2021

I highly recommend Cesar Nunez, he’s a really good seller and help me out to choose a car, he showed me the best cars for my fit and he was very honest, help full and a gentlemen

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Google Mar 5, 2021

Joaquin provided a top of the line service. He listened attentively to my needs and preferences which led us to close the deal without waisting anybody’s time. Second car I buy at this dealership. Satisfied customer

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Facebook Mar 5, 2021

Great service! Highly recommended

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Google Mar 4, 2021

(Translated by Google) Excellent attention (Original) Excelente atencion

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Google Mar 4, 2021

Excelente atencion y showroom. Buenos planes de negocio y variedad de ofertas.

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Google Mar 2, 2021

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Google Feb 26, 2021

Joaquin gave me a great service. I'm super happy with the car. Thanks joaquin.

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Facebook Feb 26, 2021

Best team, customer service friendly and attentive!

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Google Feb 23, 2021

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Facebook Feb 22, 2021

La atención fue muy buena y el servicio súper rápido

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Google Feb 21, 2021

el vendedor que me atendio se llama Cesar Nuñes , exelente se lo recomiendo a cualquiera que valla a comprarce un carro nunca me habia atendido en un dealer una persona tan profesional y wue no te haga perder el tiempo 5 estrella no 1000 se lleva de parte mia y mi familia que fueron aller conmigo al concecionario

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Google Feb 21, 2021

Great experience. Friendly and knowledgeable staff. Very reasonable prices. Highly recommend! ASK FOR JORDI

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Google Feb 19, 2021

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Facebook Feb 18, 2021

excellent and very trustworthy with the service

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Facebook Feb 18, 2021

The service provided was outstanding. Kudos to Mr. Pablo Martin. 5 star service.

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Google Feb 17, 2021

Thank you to Jordi and Gil for getting me my new car! I am so happy with my purchase and they worked to get me a payment to fit my needs

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Google Feb 14, 2021

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Google Feb 13, 2021

It was my first time ever buying a car so naturally I was a bit nervous to head to the dealership with the negative perception of car salespeople. I can’t stress enough how amazing Aimee (pronounced Ai-may) was. She taught us about the car and helped us make the best decision. Her manager Oliver was amazing to deal with as well. I highly recommend this location and I highly recommend working with Aimee.

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Facebook Feb 12, 2021

Very good customer service, and it was below the promised time. Overall very satisfied of my visit.

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Facebook Feb 11, 2021

I recommend this location because once we arrived to this dealership Uberto came to greet us outside and started to help us find the car that we were looking for. His friendliness, attitude, professionalism and understanding of what we wanted and needed was excellent. We had gone to other dealers where nobody helped us or needed to sell their cars. We appreciate all his help and from the Manager and Finance that they were able to come with the best deal for us. Love my new Mazda CX5 Thank you Uberto it was a great experience!

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Google Feb 8, 2021

Danial chang is very helpful and professional great service I love my black Mazda definitely recommend more people get mazda cars thank you ...

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Google Feb 7, 2021

Cesar Nunez and Oliver were really helpful, nice, patients and knowledgeable during my transaction. 100% recommended.

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Google Feb 5, 2021

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Google Feb 4, 2021

Cesar Nunez is a great seller. He is very friendly and professional. I look forward to doing business again.

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Google Feb 3, 2021

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Google Feb 3, 2021

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Google Feb 1, 2021

Very satisfied

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Facebook Feb 1, 2021

Excellent staff and services, great service representative Eros Cruz...🎊

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Google Jan 30, 2021

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Facebook Jan 30, 2021

Thank you Janette! I am so happy with my car. She helped me make the best choice for me. Was honest and very transparent, patiently explained the process as it was my first time leasing. She is amazing! Great customer service. Thank you Brickell Mazda. 😊

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Google Jan 29, 2021

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Google Jan 28, 2021

Good service. The only reason I don't rate it with five stars, is that Brickell Mazda is too far from my home, and not located in the best part of town. Other than that, the service was quick and efficient. Nothing to complain about.

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Google Jan 27, 2021

Great sales experience!

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Google Jan 23, 2021

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Facebook Jan 20, 2021

Todo son excelentes en su totalidad una atención increible

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Google Jan 19, 2021

(Translated by Google) Good experience and good treatment. (Original) Buena experiencia y buen trato.

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Google Jan 18, 2021

Profesional ,amable, respetuso único el trabajo de Jordys Alvarez magnífico desde la primera cita quedamos encantados con su trabajo salimos con el carro y el pago justo

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Google Jan 12, 2021

Jonathan the service rep is the best person to deal with. Professional, friendly and efficient!

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Google Jan 9, 2021

In a few words thank you very much especially to Joaquin

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Google Jan 6, 2021

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Facebook Jan 5, 2021

First clases atention to the cliente.

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Google Dec 27, 2020

Best place in Miami to buy a car, hands down. They work with you and they have quality cars. Just bought my second car from them being that my first one was perfect and gave me zero issues, kept it for a year before deciding I wanted a luxury one and I am in love! Thank you for making my Christmas gift to myself a good one! I checked out a couple dealers before I came back to them just to be sure and I was not disappointed. Don’t even bother with Hgregg. Especially if you’re a woman, ...

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Google Dec 27, 2020

(Translated by Google) Excellent attention (Original) Excelente atención

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Google Dec 23, 2020

Eros from Brickell Mazda in Miami is an amazing service advisor. He responds to you in a timely matter and he is always willing to help. He is honest, trustworthy, and never tries to over sell you on services for our car.

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Facebook Dec 17, 2020

Excellent customer service, my saleswoman was Janette amazing person, good job Janette, I love my car !!!!!

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Google Dec 16, 2020

EXCELLENT CUSTOMER SERVICE, I FEEL LIKE A HOME IN MAZDA BRICKELL, JEANNETTE RODRIGUEZ SALE ASSOCIATE, ALWAYS PROVIDE US WITH AND EXCELLENT SERVICES.

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Facebook Dec 10, 2020

Lo que hace las empresas grandes es la gente y Brickell Mazda tiene eso, gente que te hace sentir cómodo y confiado.

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Facebook Dec 9, 2020

Helpful service and willing to answer any questions and concerns

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Facebook Dec 9, 2020

Excellent service, Great deals , friendly staff

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Google Dec 6, 2020

2019: Pro Tip for Service Department: Make appointment online for early morning, arrive early, and leave quickly. I’ve been getting my car serviced here over 5 yrs. Never fails to work. Just come with patience and a smile, plus check for coupons online to save money on services. New Service Advisor Manuel Roque did a great job - was able to get oil change and tire rotation within a few hours. You can get a free coffee & car wash while you wait 🙂 Update December 2020: Brickell Mazda goes above and beyond for their customers. Very special thanks to Mitchell, Hector, and ...

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Facebook Dec 4, 2020

Customer service was very friendly, and I got a great deal!

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Google Dec 3, 2020

I brought in my car because of an unusual noise in the front end. My service advisor Luis Pelaez really made me feel welcome from the get go. He was not only knowledgeable about the car but he went above and beyond to make sure I was taken care of. From a cup of coffee to a loaner to make sure I had a car while my car was being fixed. Luis definitely knows how to interact with a customer and make them feel at a VIP level( something very unusual nowadays. We even got to talk about new trucks ...

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Facebook Dec 2, 2020

Excellent Customer Service

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Facebook Nov 30, 2020

Nice people, my sales guy was from Honda Yonien, but the manager from Mazda Javier was really friendly and helpfully, and the final business was a amazing deal.

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Google Nov 30, 2020

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Google Nov 30, 2020

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Google Nov 19, 2020

While I purchased my 2019 CX-5 at another dealership, I wanted to give a special thank you to Juan and those in the service department. I had some warranty-related work needed, and the staff has been above and beyond helpful and professional in getting it all situated in a timely manner. Great communication process to keep me updated, valet service so I don’t have to leave home, the works. Am very much looking forward to continuing to work with them for future maintenance needs. Thank you again!

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Google Nov 18, 2020

This is a great service department. It was so personable I remember everybody’s name Luis Pelaez & Stephanie in-service. Hector in parts and Heidi who is so nice directing me to the right people. I’m almost sorry I sold my Mazda Miata. I miss these lovely people.

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Google Nov 18, 2020

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Google Nov 18, 2020

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Google Nov 13, 2020


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